Understanding Webhooks — Inkress’ Automatic Notifications
Think of webhooks as Inkress’ way of saying, “Hey, something just happened!”
When a customer pays, cancels, or gets refunded, Inkress can send a real-time message to your system. That’s perfect
for:
- Updating your CRM or accounting tool
- Sending confirmation emails
- Triggering fulfillment workflows
Why they matter
Without webhooks, you’d have to constantly check your dashboard or call the API — like refreshing an inbox all day. With
webhooks, Inkress sends updates to you instantly.
Typical webhook events
- payment.succeeded — Payment completed
- payment.failed — Card declined or canceled
- refund.created — Refund issued
- merchant.registered — New account approved
What this means for managers
Webhooks keep your business operations synchronized and hands-free. Once set up, your back-office, support team, and
delivery staff all stay in the loop — automatically.
💡 Tip: If your team uses tools like Slack or Notion, you can even route webhook events to them — so everyone knows when
payments roll in.